Privacy statement

This statement is intended to inform you of how PRINOS always uses your personal data in accordance with national law and European Parliament Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of data and for the free movement of such data (General Data Protection Regulation - GDPR).

PRINOS is committed to the full implementation of existing legislation and European regulations taking into account the adoption of appropriate technical and organizational measures for the protection of personal data.

This policy applies to the personal data collected from the website:

Personal data liability

The person liable for your personal data for this website is Fotios Karatziotis (M. Alexandrou 28-Ampelokipoi Thessaloniki), phone: +30 2310-731696, Email: [email protected]), hereinafter referred to as "PRINOS".

Purpose of this policy

The purpose of our policy is to capture the following in the simplest, most comprehensible and concise way possible:

  • What data do we process through our website, for what purpose and on what legal basis
  • How long we store your data for
  • Who the recipients of your data are
  • What your rights are and how can you exercise them
  • What our legitimate interests are
  • What applies to your consent when required
  • What applies to personal data collected through cookies
  • Hyperlinks

When you need to provide your personal information to us

Information that is automatically collected when you visit our website: (IP address, URL, Browser, OS).

PRINOS can detect the IP address through which the computer or any other electronic device accesses the Internet and then our website. This is because of the way the internet works and aims to protect networks from malware. For the same reason, this function collects information about the type of browser and operating system (eg windows, android, iOS, etc.) of the user, in order to display the web page according to the system specifications. This information cannot be used to identify you directly and is stored for the minimum necessary period for security reasons and for the proper operation of the networks. Prior consent is not required before downloading this information, as it is necessary for the safe and proper operation of any website.

The legal basis for the use of your data is article 4 paragraph 5 passage c of Regulation No 3471/2006, which permits the storage or access of a technical nature, the sole purpose of which is the transmission of a communication via electronic communications network or which is necessary for the provision of an information society service expressly requested by the user.

Automatically stored information - Cookies policy

Cookies are small data / text files stored on your computer's hard drive by your browser.

Cookies are divided into different categories depending on the purpose they serve and the way they work, such as to facilitate your browsing from one website to another, to store your preferences and generally to improve your browsing experience.

Cookies and other similar tracker technologies are governed by the e-privacy Directive EC 2002/58, which was incorporated into Greek law by Law 3471/2006, and additionally by the EU 2016/679 European Data Protection Regulation (GDPR) but also by Law 4624/2019.

On our website we use three types of cookies:

• Essential

By essential cookies we mean those that have been evaluated as essential from a technical - functional point of view, as without them a connection to the website can not be made (secure or not at all) to make the connection to the website or in general to provide the internet service specifically requested by the user (eg placing products in the shopping cart). For cookies in this category, your prior consent is not required by law. For all other types of cookies and in accordance with Law 3471/2006, no. 4, par. 5, the placement of "cookies" is allowed only if the subscriber or user has given his/her consent after clear and extensive information.

• Performance (statistical analysis)

If you provide your consent, PRINOS uses cookies for the statistical analysis of the operation of the website, the measurement of traffic and some other elements of the effectiveness of the operation of the site, which are provided to us in a form that can not immediately identify you.

• Marketing

Marketing cookies are used to track visitors on websites. The purpose is to display ads that are relevant and engaging to the user. They are installed only if the user gives his/her prior consent, by making them active.

At any time you can change the settings for the cookie that are installed by our website, by clicking on the tab "COOKIES SETTINGS", which is located at the bottom left / right of our website.

Detailed information about the cookies used, the function they perform per type, their duration and their recipients, can be found here.

When you send us messages through a contact form

You can submit your message on our website via the contact form. For this purpose, you must state your name, telephone number and email address so that we can contact you to respond to your message. The legal basis for the use of this information is our legal interest in responding to the messages of the visitors of our website, and in case that you request a contract between us through your message (eg cooperation, or purchase of products), or to take any action in the context of a purchase you have already made (eg return, etc.), our legal basis for the use of your data is to take action at your request before concluding a contract or executing a contract that we have with you.

If you choose to contact us using these forms, none of the data you provide will be stored on this site or transferred / processed by anyone. Instead, the data will be entered into an email and sent to us. Email content is encrypted before being sent over the internet to travel safely and is decrypted from our local computers and devices upon receipt.
We will keep your message in our electronic mailbox for 12 months from the last communication, unless it includes information about a contract with you, in which case it will be kept for up to 5 years after the completion of our cooperation, for the purpose of proving our transaction and the establishment / exercise of legal claims that may arise on both sides within the prescribed limitation period.

When you create a user account on our website

If you wish to create a user account on our website for the placement of orders in our online store, you will need to enter an email account in order to receive notifications about your orders, your name, and a phone number. If you place an order afterwards, you will be additionally asked for the delivery address of the products. In case you act in your professional capacity and place an order as an entrepreneur, you will also be required to provide us with your VAT number, in order to issue the required sales invoice. Also, to create your account, you will be required to create a personal login password, which you will need to protect from third party access.

It is necessary to have the aforementioned personal data in order to execute your order and to contact you to inform you about it if necessary, as well as to issue the necessary tax document (receipt or invoice).
The legal basis for our use of your data is in the first phase the fulfillment of a contract at your own request, ie the service provided by us as a member of the website, as part of the easier submission of orders. If you place an order afterwards, the legal basis for our use of your information is the fulfillment of the sales contract that we conclude with you, when we accept your order, or the measures taken upon your request (your order) before concluding a contract, for example to check the stocks of the products you request and to tell you if your order can be executed or if a product is not available. Especially for your tax information, which is necessary when you request the issuance of an invoice, the legal basis is our legal obligation to issue the tax document, as well as to submit the relevant tax returns.
The details of the orders that you submit to us will be kept for 5 years from their submission, for the purposes of proving the transaction and establishing, supporting or exercising legal claims within the prescribed limitation period. Especially for the tax data, they will be kept for as long as the current law requires their observance (currently 10 years).

In case you do not provide any of the aforementioned information, it will be impossible to create the user account, as we will not be able to identify you among other users and respond to your requests and orders.

When placing an order through our online store.
You can purchase products from our online store, without necessarily creating a user account.
In case you place an order through our online store, you will need to provide us with your name, the delivery address of your products, your contact phone number, as well as your email address. It is necessary to have all the aforementioned personal data in order to execute your order and to contact and inform you about it if necessary, as well as to issue the necessary tax document (receipt or invoice).

The legal basis for us to use your information is to fulfill the sales contract we enter into with you when we accept your order, or to take action upon your request (order), for example to reply that a product is not available. Ειδικά για τα φορολογικά σας στοιχεία , που είναι απαραίτητα όταν ζητάτε την έκδοση τιμολογίου, νομική βάση είναι η νομική μας υποχρέωση να εκδώσουμε το φορολογικό παραστατικό, καθώς και να υποβάλλουμε τις σχετικές φορολογικές δηλώσεις.

Τα στοιχεία παραγγελιών που μας υποβάλλετε, θα διατηρηθούν επί 5 έτη από την υποβολή τους, για σκοπούς απόδειξης της συναλλαγής και θεμελίωσης, υποστήριξης ή άσκησης νομικών αξιώσεων εντός του προβλεπόμενου χρόνου παραγραφής. Ειδικά για τα φορολογικά δεδομένα, θα διατηρηθούν για όσο χρονικό διάστημα επιβάλλεται εκ του εκάστοτε ισχύοντος νόμου η τήρησή τους (επί του παρόντος 10ετία).

In case you do not provide any of the above information, it will be impossible to complete your order.

When buying a gift certificate for a third party

Through our e-shop you can buy and send automated digital gift vouchers, as a gift to third parties, for the amount you want, by entering the e-mail address of the person you want to send the gift to and optionally, a message. Our e-shop will send an automated e-mail to the recipient's email address, which will include the digital gift voucher and your message to them. Our website does not store the details of the recipients of the gift vouchers and the processing of their own personal data is done in execution of your order and under your responsibility. This means that for the legal processing of the personal data of these persons, we perform the role of processing on your behalf, observing all the obligations imposed by law for this role, such as security and confidentiality, obligations under Article 28 of the GDPR, etc., even when for you this processing is outside the scope of the GDPR, as your household / personal activity.
In case someone else sent you a gift voucher that they bought from our online store, you can redeem it within 6 months either in our physical store, by paying for purchases you make there, or in our online store by entering the code in the field "redeem gift certificate ", after you have chosen one or more products from our online store.

When you subscribe to the newsletter service of our website

In case you wish to subscribe to our newsletter service by mail, in order to be the first to know our offers and new products, you will do so by giving us your explicit consent for this purpose, stating your mail.

You can revoke this consent at any time by mail to [email protected], or by pressing the "unsubscribe" button at the end of each informative mail.

If you are already registered as a user by creating an account in our website, or you place an order as a visitor in our online store, we may send you such informative emails, without the need for your prior subscription to the newsletter service, if you select the relevant option on the order form. In this case you will also be able to choose to unsubscribe at any time by mail to [email protected] or by pressing the "unsubscribe" button at the end of each newsletter.
Your information will be retained by us for the purpose of sending you the newsletters, as long as you retain your consent to it and do not revoke or object to its receipt.

Details of your credit or debit cards or payment accounts

Our website does not collect or maintain your card or account information. If you choose to make your payment using your credit or debit card, you are redirected away from our website to a secure bank payment environment of the partner bank. We only receive automated information from the cooperating bank about the success of the payment, in order to complete the shipment of your order.

Making an automated decision

We do not use your personal data for automated decision making that may have legal or other significant consequences for you, nor do we create profiles for you based on your personal data.

What are your rights under the General Data Protection Regulation (GDPR-GDPR)?


You have the right to know if the personal data concerning you have been or will be processed and in any case to request from PRINOS the correction of your personal data if it is inaccurate, or their completion in case of deficiencies. When updating your personal information, you may be asked to verify your identity before we can process your request.


You may receive your personal data in digital form. Your right applies:
A) if you provided them yourself
B) or by giving your consent
C) or for concluding a contract with us.
You will receive them in a structured, commonly used and machine-readable format (ie in a type of digital file widely used and easily readable by common software), as well as to pass them on or request their transfer from us to another editor, as long as this does not adversely affect the rights and freedoms of other persons.


Under the terms of the law you can request the deletion of your personal data, as well as in certain cases the restriction of the processing that they undergo. Personal data that we have to keep due to legal obligations cannot be deleted. Deletion of personal data necessary for the execution of the contract may lead to the cancellation of the contract or inability to execute it.


You have the right to object at any time to the processing of data concerning you.
This right applies to you as long as the reason for their processing by us is our legal interest and you have an objection due to any particular situation of yours (for personal, professional or social reasons).

This applies to the information that is automatically collected during your internet browsing, and on our website, as well as when you send us a message through the contact form of our website, or when we send you newsletters as our customer.


You have the right to request a restriction on the processing of your data.
This will be the case if you question the accuracy of your data and until we verify it, when you consider that the processing is illegal, when we no longer need it, or when you have exercised the right of objection.


When we process your personal data based on the consent you have given us, you have the right to withdraw it freely, at any time, without retroactive effect, and without suffering any consequences in other services we provide to you for other reasons (eg under our sales contract).


You have the right to file a complaint with the Personal Data Protection Authority in case you consider that your data is being processed illegally. The Authority recommends that you contact us first to submit any complaints or requests. You can do it for free, by email at [email protected]. We will make every effort to satisfy your request. In case you are not satisfied with our answer, you can submit your complaint to the Authority (1-3 Kifissias Ave., 115 23 Athens, tel. 210- 6475600,, email: [email protected] ).

How to exercise the aforementioned rights:

For the exercise of your rights, as well as for any information regarding the processing of your personal data, you can submit a request to [email protected].

We may need to ask for your identification before responding to make sure that no one else is exercising your right.

As a rule, your request will be satisfied within one month of receipt, or if it is particularly complex, you will be informed at least within a month of the delay that may result from the complexity of the request.

The information and all relevant actions in response to your requests are provided free of charge, unless they are excessive or repetitive.

Retention time of your personal data

Your personal data is kept only for as long as is necessary for the purpose for which it was collected, in the distinctions mentioned in the above cases of their use.

Who can be the recipients of your personal data?

Only authorized PRINOS associates have access to the data whenever necessary. We may, on a case-by-case basis, grant access to our affiliates, who provide their services to us (such as web hosting providers, webmasters, computer support providers, transport companies, etc.) if their services are necessary for our operation and your service. All our partners have committed to us with a contract for the protection of your personal data and undertake not to disclose it to anyone else.
In any case, your personal data will not be transmitted, sold or disclosed to anyone for marketing purposes, without your prior explicit consent.

Transfers to third countries

Your personal data shall not be transmitted to third countries outside the EEA or to international organizations, unless the provisions of the law on guarantees for the protection of personal data are complied with. They are stored on secure servers within the European Economic Area, respecting all modern means of protection and security of information systems.

Security of your personal data

PRINOS implements appropriate technical and organizational measures in order to ensure the appropriate level of security of your data against risks. However, no information system is 100% secure. In any case, PRINOS has prepared a plan to deal with any violation, in order to eliminate or reduce its consequences, according to which if there is a high risk to your rights or freedoms, you will be informed immediately.

Our website may contain links to other websites. This privacy statement does not apply to user access to other websites. Please consult the privacy policy of the website you enter each time.
In the event that the hyperlinks of our website lead to sites where intellectual property works are presented to the public, we are not responsible in the event that these sites make a presentation without the permission of the beneficiaries. In any case, PRINOS never places hyperlinks for profit and controls these hyperlinks as much as possible, in terms of the sites they lead to, so that no protected works are presented without the permission of the copyright or related rights holder.

Update and modification

PRINOS reserves the right to modify / update individual parts of this Policy, without the obligation to inform you in advance. Please always read the Privacy Policy before using our website to be informed of the current version of the Policy in the event of any modifications or updates.

Last update of this Policy: March 2022