Ways of order delivery
You can receive your order in two ways:
- by shipment with the cooperating courier company, at a cost of 5€ for orders under 50€, or for free for larger orders
- by receipt from our physical store (M. Alexandrou 28-Ampelokipi)
- We process the orders we receive the next working day. Delivery time is entirely up to the courier companies, but may also be affected by the payment method you have chosen (eg the time of completion of the bank transfer may vary depending on the Bank (usually 2-3 working days)
- Delivery of your order will be made, if possible, within 1-3 working days, unless special circumstances affect the load of the courier companies and cause unforeseen delays. In case of inaccessible or remote areas (eg islands or remote provinces), shipping and delivery of your products may take longer, usually 2-5 business days.
- In any case, the delivery of the order will not exceed 30 days, except in cases of force majeure (transport strikes, bad weather, or periods of heavy workload of couriers, etc.).
Product delivery and return costs
Order amount – Shipping costs regardless of weight
Less than 50€: 5€
Over 50€: FREE
Cash on delivery: 3€
The return costs of the products that we sent you and are defective or incorrect, are borne by us, if you return them with the cooperating courier company that delivered them to you.
The cost of returning non-defective products is borne by you.
The prices listed in this paragraph, include VAT.
In any case and for the the customer to be fully informed, the final delivery cost is calculated in the cart.